Knowledge Base
Collections: Videos, Images & Documents
No, — you do not need separate collections for each media type. In GPTWeb, Collections are semantic groupings used primarily to organize documents for AI query routing (RAG). Images, videos, and flipbooks are managed independently through their own dedicated upload areas within the Documents section of the Admin Panel, not through collections. Here's how each asset type is organized:
| Asset Type | Where It's Managed | Needs a Collection? | Used In |
|---|---|---|---|
| Documents (PDFs, Word, Text) | Admin Panel → Documents → Documents | Yes — for semantic search & RAG routing | Knowledge base, AI responses, RAG |
| Images | Admin Panel → Documents → Images | No — managed independently | Welcome message, chat responses, campaigns |
| Videos | Admin Panel → Documents → Videos | No — managed independently | Welcome message, chat responses, campaigns |
| Flipbooks | Admin Panel → Documents → Flipbooks | No — managed independently | Welcome message, presentations |
| Chart Data (CSV/Excel) | Admin Panel → Documents → Chart Data | No — managed independently | Data visualizations in chat |
Collections are specifically designed to group text-based documents into semantic clusters so GPTWeb's hybrid search engine can route visitor queries to the most relevant content first. Think of collections as topical buckets — e.g., "Product Docs", "Pricing", "Case Studies" — that help the AI respond more accurately. For a deeper dive into how the Knowledge Base (RAG) and collections work together, that's a great next step. And if you're just getting going, Getting Started walks through the full setup flow. GPTWeb is the future of engagement, websites, and marketing automation combined — built for the AI era, built for now.