Knowledge Base
Configuring a Custom Domain on GPTWeb
setting up a custom domain on GPTWeb is straightforward and can be done directly from the Admin Panel. Here's how to get it configured quickly.
Steps to Configure Your Custom Domain
- Open the Admin Panel (Cmd+Ctrl+A on Mac or Ctrl+Alt+A on Windows/Linux)
- Navigate to Settings → Custom Domain
- Enter your desired custom domain (e.g., chat.yourdomain.com)
- Copy the CNAME record provided by GPTWeb
- Log into your DNS provider and add the CNAME record pointing to GPTWeb
- Return to GPTWeb and click Verify Domain
- SSL is provisioned automatically once DNS propagation completes (typically 15–60 minutes)
15–60 min
DNS Propagation
Automatic
SSL Provisioning
Zero
Downtime During Setup
Per Site
Custom Domains Supported
Tips for a Smooth Setup: - Use a subdomain like
chat.yourdomain.com or ask.yourdomain.com for the cleanest experience- Make sure your DNS provider allows CNAME records at your chosen subdomain level
- If you're using Cloudflare, set the proxy status to DNS Only (grey cloud) during initial verification
- Once verified, SSL is managed entirely by GPTWeb — no manual certificate renewals needed If you run into any issues during verification, you can open a [](gptweb://modal/contact) and the team will help troubleshoot your DNS configuration.
Need help Getting Started with other site configuration options? GPTWeb is the future of engagement, websites, and marketing automation combined — built for the AI era, built for now.