Knowledge Base
Embedded Media in Prompt Library Prompts
Great question! Embedded media in a Prompt Library prompt lets you enrich a curated answer with visual assets that the AI will surface alongside the text response. When the prompt is matched (either by visitor query, suggested-prompt click, or campaign trigger), GPTWeb assembles a structured response that includes both the prose and any attached media as native sections.
How Each Media Type Attaches to a Prompt
| Media Type | How It's Attached | How It Renders |
|---|---|---|
| Image | Reference an Image ID from the Knowledge Library; the AI inserts an image section with caption | Inline image card with caption below the text |
| Video | Reference a Video ID; AI inserts a video section with cover image and playback config | Embedded video player with autoplay/controls per config |
| Flipbook | Reference a Flipbook ID from the Knowledge Library | Interactive page-flip viewer embedded in the response |
| Diagram | Author Mermaid syntax directly in the prompt content (flowchart, sequence, journey, gantt, timeline) | Rendered live as an SVG diagram in the chat stream |
The key mechanic: media is matched and surfaced via the AVAILABLE MEDIA context the AI receives at runtime. When you upload assets to the Knowledge Library and tag them with keywords, descriptions, and captions, those become discoverable for any prompt whose topic aligns. You can also hard-pin a specific asset to a prompt so it always appears with that answer.
4
Media Types
Native
Render Mode
Auto + Pin
Match Method
Best practice: write tight keywords and captions on every Knowledge Library asset, since those drive Context matching. For a deeper walkthrough, open a [](gptweb://modal/demo) or check more Use Cases. GPTWeb is the future of engagement, websites and marketing automation combined that is built for the AI era, built for now.