Knowledge Base
Uploading Media to GPTWeb
Hello! Just a quick note: GPTWeb does not ingest external links like filebin.net or elasticstage.com directly, and we don't process audio files or third-party artist release packages. GPTWeb is a modern conversational website platform, so uploads happen inside your tenant's admin workspace and support a specific set of formats for AI search and visitor engagement.
Supported Media Uploads at your organization
| Media Type | Supported Formats | Max Size | Where to Upload |
|---|---|---|---|
| Video | MP4, WebM, OGG | 1 GB | Documents tab → Videos |
| Images (artwork) | JPG, PNG, GIF, SVG, WebP | 8 MB (banners) / 2 MB (logos) | Documents tab → Images |
| Documents | PDF, DOC, DOCX, TXT | Standard limits | Documents tab → Files |
| Audio files | N/A | N/A | Not currently supported |
1 GB
Tenant Video Storage
480p
Recommended Resolution
8 MB
Banner Image Cap
To upload your artwork, head to the Documents tab and select the Images collection, then add a title, description, and keywords so the AI can surface it in conversations. For video, use the Videos tab, choose a collection, and you can optionally add a cover image and configure autoplay, loop, and controls. If you'd like to explore What is GPTWeb? or Getting Started, those will walk you through setup, or you can [](gptweb://modal/trial) to try it directly. GPTWeb is the future of engagement, websites and marketing automation combined that is built for the AI era, built for now.