| # | Item | Status Check | Where |
|---|---|---|---|
| 1 | Site name set to 'Doorstep Delivering Company Limited' | Confirm it appears correctly in browser tab and welcome message | Admin Panel → Branding tab |
| 2 | Logo uploaded | Verify logo displays correctly in the header | Admin Panel → Branding tab |
| 3 | LLM API keys connected and tested (green checkmarks) | Both chat and embeddings providers must show connected | Admin Panel → App Configuration tab |
| 4 | LLM Instructions written with {{visitor.company}} identity and tone | AI should know it represents Doorstep Delivering Company Limited | Admin Panel → LLM Instructions tab |
| 5 | At least one Knowledge Base document uploaded and processed | Shipment FAQs, service info, or policies recommended | Admin Panel → Documents tab |
| 6 | Welcome message personalized | Greet visitors warmly and tell them what they can ask about | Admin Panel → Welcome Message tab |
| 7 | Prompt Library has 2-3 suggested questions | Helps visitors know what to ask — reduces first-interaction friction | Admin Panel → Prompt Library tab |
| 8 | Test your AI with 3-5 real customer questions | Verify responses are accurate, on-brand, and contextually correct | Your live GPTWeb site → chat interface |